More on the elusive car that I purchased on June 27th

Late Thursday afternoon (July 3rd), I called Tynan's again. I hadn't heard from them. After talking with 3 people, they took my number to call me back. A few minutes later, they did call me. They had found an engine to put in my car. It had 75k miles on it though. I immediately told them I didn't want that engine. If I had wanted a car with 75k miles on it, I would have bought a completely different car with that many miles on it. I told them that the mileage needs to be at most the 55k that the car I bought had. They said that they would continue looking.

So now, it's early Monday afternoon (July 6th). Still no calls. So this time, I called and asked for my salesman (Otto Palmer). I expressed my frustration that I haven't gotten any calls from them unless I initiated the call first. I told him that I've owned a call now for about 10 days and I've only driven it that one day to work. He apologized for the bad service and said that he would notify the service department of my frustrations. He said that the service department continues to look for another engine for me, but he hasn't heard if they have found one or not. I sent him my email so he could pass on the info to the service department so they could even email with updates if they get busy.

In my email to Otto, I included a link to this blog too... maybe they'll read it and see your comments... So comment and let me know what you think that I should do and what Tynan's should do. I'm curious to hear your opinions.
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I just got a call back (I guess that call to Otto put a fire under things a bit). They found an engine with 61.5k miles on it. That's much closer to the 55k that it had. I told them that I would prefer to have a less miles on the engine, so they are going to continue looking. He even told me that he'd call me back this afternoon.
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Tuesday Morning
I got a call yesterday evening and again this morning. They're doing a much better job communicating now. They still haven't found an engine with less than 61.5k miles. They've offered a 12month/12kmile warranty on the engine in addition to the 3month/3kmile warranty on the rest of the power train. I imagine that they'll call me back this afternoon.

"The car's engine needs to be replaced."

"The car's engine needs to be replaced." Ever heard this before? Yeah, it's bad news. Our Saturn finally died last week (Thursday). A piston popped off a rod and bad things happened. The mechanic advised us to just get a new car because that would be cheaper than paying for a new engine on a car will probably need more work soon.

So I spent most of Friday and Saturday shopping for a new car. Saturday afternoon, I was able to limp the Saturn to the Tynan dealership in Ft Collins and get $100 for the trade. Knowing what I know now, maybe I should have asked to a straight across deal.

I traded it for a 2002 Dodge Neon. I noticed that the engine light came and asked them to take care of that. My mistake. I should have shunned the car. But I gave them the benefit of a doubt. After all, they gave it to me in writing that they would fix any issues with the car. If it couldn't be fixed, they would reverse the deal.

So begins the real adventure. On Tuesday, I dropped it off at the appointed time so they could take care of the engine light. They gave me a loaner so I could get to work. Around 3pm I called them (I hadn't heard from them yet). They said that the wiring and spark plugs needed to be changed. They had been pretty busy and had not completed the work yet though. I would be able to pick it up the next day.

I call them late on Wednesday afternoon (again, they didn't call me). After talking with about 4 people who didn't know anything, someone in the service department promised to call me back after they figured out what was happening. When he called back about 15 minutes later, I got the news. They had replaced the plugs and cables. They still saw some issues and did some testing. The compression on the first 2 cylinders was fine, but the third cylinder was very low. They checked that out and found water in the cylinder. They also found leaks. Then came the phrase that was all too familiar. The car's engine needs to be replaced.
So, they're going to replace the engine. They've told me that I should get it back next week sometime. So in the first 10 days that I'll have owned this car, I'll only have it for 2 days. I just hope that this isn't a trend.

It's only Thursday, but I'll let you know what happens next!